Terms & Conditions – Emanam

Welcome to Emanam! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our shop, you agree to comply with these terms. Please read them carefully.

1. General Information

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, size, or design may occur due to manufacturing or display differences.

  • Prices and availability of products are subject to change without prior notice.

3. Order Policy

  • Orders are confirmed after full or partial payment (as per agreement).

  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or any unforeseen circumstances.

  • Customers will be notified immediately in case of cancellation or changes in the order.

4. Payment Terms

  • We accept payments through cash on delivery (COD), bank transfer, or other approved methods.

  • For COD, full payment must be made upon delivery of the product.

5. Delivery Policy

  • We deliver products across Bangladesh.

  • Delivery times may vary depending on location and product availability.

  • Any delay due to courier issues or unavoidable circumstances will be communicated to the customer.

6. Return & Refund Policy

  • Products can be returned or exchanged within 2-3 days of delivery if they are defective, damaged, or incorrect.

  • Items must be unused, in original packaging, and accompanied by a receipt.

  • Refunds (if applicable) will be processed as per company policy.

7. Warranty

  • Warranty (if any) will be mentioned on the product page or invoice.

  • Warranty claims must follow the guidelines set by the manufacturer or supplier.

8. User Responsibilities

  • Customers are responsible for providing accurate shipping details and contact information.

  • We are not liable for failed deliveries due to incorrect addresses or unavailable recipients.

9. Privacy Policy

  • Your personal information (name, address, phone number, email) is used only for order processing and communication.

  • We never share your information with third parties without consent, except as required by law.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services implies acceptance of the latest version.

Contact Us

If you have any questions regarding these terms, feel free to contact us:
Email: info.emanambd@gmail.com
Phone: 01977563737